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Q: |
What is RBO -lite
for Agents? |
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A: |
RBO -lite is web-based real
estate software for real estate agents.
It handles the management of your real
estate business, including leads, listings,
buyers, transactions, documents, forms and
more -
see features.
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|
Q: |
How long is the free trial? |
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A: |
The trial
period is for 15 days. All product
components are included.
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Q: |
How long does it take to
setup my system? |
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A: |
Your system is
ready for use immediately after you
completed the sign-on process. Three is no
waiting period.
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|
Q: |
How do I cancel my system? |
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A: |
If
for any reason you are not satisfied, you can
cancel anytime to discontinue your RBO -lite for
Agents and stop the annual billing. However,
you will not be eligible for any refund (prorated
or otherwise).
To Cancel your RBO
-lite for Agents:
- Login to
your system, go to Help /click to talk
- Submit a support ticketing requesting to cancel your
system. Your support ticket MUST include the
following info:
your name, company name, last
4 digits of the credit card used when signon, and credit card expiration date.
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|
Q: |
Is their a
refund if I cancel before using it for the
entire year? |
|
A: |
If for any
reason you are not satisfied, you can cancel anytime to
discontinue your RBO -lite for Agents and stop the
annual billing. However, you will not be eligible for
any refund (prorated or otherwise).
|
|
Q: |
My
Login Screen Said to Contact Customer Service |
|
A: |
This means that your
system has been cancelled. If you would like
to re-start using RBO -lite for Agents, please
contact us.
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|
Q: |
Why do I need a valid credit
card for the free trial? |
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A: |
We require a
valid credit card number should you decide
to continue using your system after the
trial period is over.
We will
perform an authorization on your credit
card, to make sure it is valid and in good
standing, but we do not bill your card until
the free trial period has passed.
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|
Q: |
Are there any setup fees? |
|
A: |
No. There are
no setup or maintenance fees.
|
|
Q: |
Is support available? |
|
A: |
Yes, support is included with
your system.
|
|
Q: |
How safe and secure is my
data? |
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A: |
RBO -lite for
Agents is hosted in top tier national data
centers. Extreme measures are taken to
ensure the security and availability of your
data.
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|
Q: |
I have an assistant.
Can
we both use the same account? |
|
A: |
Yes, both you and your
assistant can share your account and login
at the same time.
|
|
Q: |
Can I also track my rental
listings? |
|
A: |
Yes, you can manage different
types of listings, including rental,
residential, commercial, business, land,
etc.
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|
Q: |
Can I upload documents? |
|
A: |
Yes, you can upload
documents, forms, signed agreements,
reports, and other file types.
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|
Q: |
How
do I access my system? |
| A: |
Please refer to the information provide on your
sign-on confirmation page. This information was also
emailed to you. |
|
Q: |
I
keep getting "Password not recognized" when
trying to login. |
| A: |
Usernames and
passwords are case sensitive. Make sure you
are using the appropriate case. |
|
Q: |
I
can't remember my login information |
| A: |
Send email to
support@realtybrokeroffice.com
You email MUST include your name, company name, and
last 4 digits of the credit card when signon.
Your login info will be sent to the email address on
file.
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