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For help with your RBO-
lite for Agents, please login to your system and go to
the help section, located at bottom of left side menu.
The HELP Section in your
system includes:
- training videos
- knowledge search (you can search knowledge base for
answers)
- setup information (how to get started using your
system)
- click to talk (submit a support ticket to the support
team)
Support FAQs
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Q: |
How do I
access my system? |
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A: |
Please refer to the information provide on
your sign-on confirmation page. This
information was also emailed to you. |
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Q: |
I keep
getting "Password not recognized"
when
trying to login. |
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A: |
Usernames and
passwords are case sensitive. Make sure you
are using the appropriate case. |
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Q: |
I can't
remember my login information |
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A: |
For security
reasons, we require you to verify who you
are before we can provide system access
information. We ask that you first try
locating your access information. |
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Q: |
I have
searched and still cannot locate my login
information |
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A: |
Please
complete and submit the following
information: |
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